In an industry that can be complex, Atento’s mission is simple. We help our international and regional customers to build solid, loyal relationships with their customers. We believe that by listening to their ideas and by responding quickly to their needs and problems, we can help them to build stronger companies and to strengthen their brands. We are a thinking company and we continually analyse the way we work to fine tune our processes and to improve efficiency for the benefit of our customers.
We are one of the most important contact centre, business process outsourcing provider and customer management companies in the world.

The figures:
- A presence in 17 countries.

- More than 132,000 employees.

- In terms of market share, number three worldwide and number one in Latin America.

- Over 400 customers which are leaders in their respective sectors.

However, the best of Atento is its people.

The most valuable asset we have at Atento is our employees. It is they who possess the practical knowledge and who communicate every day with thousands of people around the world with the aim of making their everyday tasks easier. At Atento, we pay painstaking attention to our recruitment processes to hire the right people. We invest in training at all levels to continually improve our human resources and to be able to offer the very best service to our customers. At Atento we have an excellent working environment and people willing to help. Our company is considered to be a Great Place to Work in seven countries.